Policies

Our goal is to make your shopping experience as enjoyable as possible. Please be sure to read through the following information carefully. Please contact us with any additional questions.

General

• We have a 30 day price guarantee.
• All balances must be paid in full 48 hours before delivery
  
• At the time of delivery, please look over your merchandise. Signing upon delivery is your acceptance of the merchandise in your home.
• All mattress sales are final and cannot be returned
• Manufacturer delivery dates are estimates and cannot be guaranteed.

30 Day Price Guarantee

Jerome's is committed to providing you with the best available price. We guarantee our lowest price for 30 days.

Customer Pickup Information

Our Customer Pickup/Clearance Center is 16960 Mesamint Street, Rancho Bernardo 92127.

Special Orders

Special Orders are according to a customer's own specifications and requirements. We require 25% deposit to order your furniture.

Deposits are non-refundable.

Manufacturer delivery dates are estimates and cannot be guaranteed.

We will call you once your furniture arrives in our warehouse. You will need to schedule delivery within 15 days of being notified that your merchandise has arrived in our warehouse. Any order not delivered within 30 days will be subject to cancellation. The 25% non-refundable deposit will be charged as a restocking fee and merchandise will be released.